Shipping & returns
Worldwide Shipping
* $15 Flat rate shipping within Canada
* We have a daily pick-up from various couriers, Monday through Friday.
* In stock orders are generally shipped within 1 to 3 business days.
Returns
* Returned coffee is not accepted as it is a perishable item, unless there was an issue such as a damaged delivery. Any express shipping where applicable is not refunded. Ground shipping is not refunded unless our shipping department was at fault and your order arrived damaged.
* Time is of the essence. If you receive your order and notice the order is damaged you must contact us within 48 hours for an exchange. No exchanges or returns will be accepted after 48 hours.
*Due to the changing environment around COVID-19, there may be some unexpected delays in the processing and/or shipping of your products.